Terms & Conditions

Terms & Conditions

Age Restriction 
The sale or supply of intoxicating liquor to persons under the age of 18 is illegal in Great Britain.  It is also illegal to solicit the supply of intoxicating liquor if you are less than 18 years of age.  By placing an order via the EclecticTastes website you are hereby declaring that you are over the age of 18.  We, and our couriers, reserve the right not to fulfill any order. By placing an order online you are confirming that you are of legal age to purchase the items selected in the country of delivery.

Prices
Prices shown on the website are inclusive of VAT.  We reserve the right to pass on changes in VAT or appropriate excise duty.  Should the price of the wine shown on the website not reflect our current purchasing costs we will contact you prior to dispatching your order.

Payment
We are happy to accept orders via our website, by telephone or by email.  We accept the following means of payment: credit and debit cards, cheque and BACS transfer.

Payment Security
The encryption systems implemented by our payment service providers ensure that all personal and card data remains inaccessible to third parties at all times during the payment process.

Order Completion
We aim to dispatch orders within 7 days of the order being placed on the website.  Goods will be dispatched by courier using a 48 hour delivery service or similar.  We will keep you updated as to the progress of your order by telephone, email or SMS.  Should you wish to expedite delivery please contact us for a quotation. Your order is deemed accepted at the point when it is dispatched from our premises. Please ensure that emails from sales@eclectictastes.co.uk will not be directed to SPAM or check your spam folder for emails regarding your order

Missing or damaged wine
You must notify us if you have not received your order within 3 days of being notified of its dispatch.  When signing for deliveries please open and check the contents prior to signing the paperwork.  When this is not possible sign but clearly mark delivery note as “contents unchecked”.
 
Cancellation
You have the right to cancel any order up to 7 days after delivery. Please return any ordered products to EclecticTastes in marketable condition.  Please note that a handling charge of £1.75 per bottle maybe applied for all customer cancellations and the customer is responsible for return courier costs.  Refunds will be processed within 30 days from return of goods.

Guarantee
Should any wine be faulty please contact us and we will arrange a credit to your account. Likewise, should you dislike any wine we have personally recommended we will be happy to credit your account.

Disclaimer
Whilst we have made every effort to ensure the accuracy of this website we make no warranties, representations or undertakings concerning any information contained in this website and can accept no liability for any loss, wherever it may occur, arising from the use of this site or any website accessed via a link on www.eclectictastes.co.uk. Wine is a vintage product so although we do our best to keep the website up to date changes can occur at short notice.

Intellectual Property Rights
Intellectual property rights pertaining to all elements of this website, such as graphics, logos or photos and underlying computer code, are the property of EclecticTastes or the appropriate licensor.  Any use other than for ordering is prohibited without written permission.

Complaints
Our aim to provide customer satisfaction at all stages of the purchasing process.  If we have let you down in any way please contact us:
Email:    sales@eclectictastes.co.uk
Telephone:            01382 848871
or by entering details at Contact Us

Company Details
EclecticTastes
14 Lammerton Terrace
DUNDEE
DD4 7BW
VAT Registration Number
 
SENSIBLE DRINKING
We are proud to import and sell only high quality wines, beers and spirits from around the world.  These beverages have been a traditional part of both our social and religious activities for millennia. When consumed in moderation alcohol has brought pleasure to many generations as both a companion to food as well as with companions.  We take our responsibility to the community we serve seriously and urge all our customers to enjoy their purchases responsibly.